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Contact Us

For self-referrals, call 0800 953 1221 to speak to an advisor, 9am and 5pm, Mon-Fri.
For third party referrals, please use our online form or email [email protected]



Privacy notice

SHINE London is run by the London Borough of Islington. Islington Council will use the information you provide for the purpose of giving free energy advice and, where relevant, making onward referrals into services which may help to keep you well and warm at home. We will share the information with other Councils and external bodies – there are many service providers in the SHINE network who can offer support with benefits, home energy visits, fire safety, energy efficiency grants, falls assessments and much more to help keep you well and warm at home. We will always process your information in accordance with the law – for more information on the basis on which we process, use and store your information, please refer to the Council’s Privacy Policy – https://www.islington.gov.uk/about-the-council/information-governance/data-protection/privacy-notice